dispute facility

Clients who are not satisfied with our services may contact our Customer Relations / Complaints Officer. Our company also subscribes to the Financial Ombudsman Service (FOS), a free customer service and the General Insurance Brokers Code of Practice.

Further information is available from our office or you can contact FOS directly at GPO Box 3, Melbourne, VIC 3001 or on Phone 1300 780 808, Fax (03) 9613 6399, e-mail info@fos.org.au or visit their website www.fos.org.au.